Effective Date: August 16, 2026
This Third-Party Services Addendum (the “Addendum”) supplements the Master Terms and Conditions (the “Master Terms”) between Short Arms Technologies, LLC d/b/a SA Applied (“SA Applied”) and the customer identified in an applicable Order (“Customer”).
This Addendum applies when an Order includes Third-Party Services. Capitalized terms not defined in this Addendum have the meanings given to them in the Master Terms.
“Third-Party Services” means products, subscriptions, licenses, cloud services, domain-related services, software, support, infrastructure, or other products or services provided by a third party and procured, resold, licensed, billed, facilitated, or otherwise made available to Customer through SA Applied.
Third-Party Services may include services for which SA Applied acts as a reseller or intermediary and services that SA Applied procures from a provider or distributor for Customer’s use.
Third-Party Services do not include third-party products or services that Customer purchases directly from a provider merely because SA Applied administers or manages them on Customer’s behalf. Such administration may instead constitute Managed Services or Professional Services, as applicable.
A “Provider” means the third party that provides, licenses, distributes, registers, hosts, or otherwise supplies a Third-Party Service. A Third-Party Service may involve more than one Provider, including a manufacturer, publisher, cloud provider, registrar, distributor, or other intermediary.
SA Applied may make information concerning Providers and applicable Provider terms available through its website, customer portal, documentation, or other reasonable means. Such information may be updated from time to time and does not limit Customer’s obligation to comply with Provider Terms otherwise applicable to a Third-Party Service.
Third-Party Services are subject to the terms, conditions, policies, licenses, acceptable-use requirements, service descriptions, technical restrictions, privacy or data terms, and other requirements imposed by the applicable Provider (“Provider Terms”).
Customer agrees to comply with Provider Terms applicable to its purchase or use of Third-Party Services.
Provider Terms are established and controlled by the applicable Provider and may be changed by the Provider from time to time. SA Applied does not control Provider Terms and is not responsible for changes made to them by a Provider.
Some Providers require Customer to separately accept or execute a customer agreement, license, authorization, reseller relationship, administrative relationship, account verification, or similar requirement before SA Applied may procure, provision, administer, modify, or continue providing a Third-Party Service (each, a “Provider Agreement”).
Customer will timely complete Provider Agreements and other actions reasonably required for SA Applied or the Provider to provision or continue the applicable Third-Party Service.
SA Applied may rely on an acceptance, authorization, or other action completed by an individual whom Customer has authorized, permitted, or reasonably held out as authorized to act for Customer with respect to the applicable Third-Party Service.
SA Applied is not responsible for a delay, inability to provision, suspension, limitation, loss of functionality, or termination of a Third-Party Service to the extent resulting from Customer’s failure to timely complete a Provider Agreement or other Provider requirement after Customer has been given the information or opportunity reasonably necessary to do so.
Such failure does not relieve Customer of charges already incurred or of noncancelable or committed charges applicable to the Third-Party Service.
Amounts paid or payable for nonrefundable Third-Party Services are not refundable merely because Customer failed to complete a Provider requirement.
If Customer’s failure requires SA Applied to reprovision, restore, reconfigure, migrate, recover, or otherwise perform additional work to establish or restore the affected service, SA Applied may charge Customer for such additional services at the applicable agreed rate or, where no rate has been agreed, SA Applied’s then-current applicable service rates.
This Section does not excuse SA Applied from responsibility to the extent the applicable interruption or failure was caused by SA Applied’s own failure to perform an obligation it had expressly undertaken.
The applicable Order may identify the Third-Party Service, quantity, subscription or commitment term, billing frequency, price, and other commercial terms.
An Order may include multiple categories of services, and this Addendum applies only to the portions of the Order constituting Third-Party Services.
The frequency with which Customer is invoiced or pays for a Third-Party Service does not determine the duration of Customer’s commitment to that service.
For example, a Third-Party Service subject to an annual commitment may be invoiced monthly without becoming a month-to-month service.
Customer is responsible for charges associated with the applicable commitment regardless of the billing frequency stated in the Order.
Certain Third-Party Services may be subject to minimum terms, noncancelable periods, minimum quantities, reserved capacity, prepaid commitments, or other restrictions imposed by a Provider.
Customer is bound by such restrictions to the extent applicable to the Third-Party Service purchased for Customer.
Unless otherwise stated in an Order, Customer may cancel or reduce a Third-Party Service only to the extent SA Applied is able to cancel or reduce the corresponding commitment without continuing liability to the Provider.
If Customer cancels or terminates a Third-Party Service before the expiration of an applicable noncancelable commitment, Customer remains responsible for all amounts SA Applied remains obligated to pay or otherwise incurs as a result of that commitment.
Termination of other services provided by SA Applied does not by itself cancel an outstanding Third-Party Service commitment.
Requests to increase quantities may become effective when accepted and provisioned by SA Applied or the Provider and may create additional commitments.
Requests to decrease quantities are subject to applicable Provider Terms and commitment restrictions. A requested reduction does not reduce Customer’s payment obligation unless and until the reduction becomes effective under the applicable Provider Terms.
Third-Party Services may automatically renew when the underlying Provider subscription or commitment automatically renews.
Unless an Order specifies otherwise, Customer must provide sufficient notice before the applicable Provider cancellation or renewal deadline if Customer does not want a Third-Party Service renewed.
SA Applied may establish reasonable administrative deadlines earlier than a Provider’s deadline where necessary to process a cancellation or modification.
Customer is responsible for providing timely cancellation, nonrenewal, or quantity-reduction instructions.
If Customer does not provide timely instructions and the Third-Party Service renews or enters another Provider commitment, Customer is responsible for the resulting charges.
SA Applied will use commercially reasonable efforts to process timely instructions but is not responsible for a Provider’s refusal to accept a cancellation or modification that is inconsistent with Provider Terms.
The price charged by SA Applied for a Third-Party Service is the price established between SA Applied and Customer and need not equal SA Applied’s underlying cost from the Provider, distributor, or other supplier.
Customer is not entitled to SA Applied’s wholesale, distributor, rebate, incentive, margin, or other underlying pricing information unless expressly agreed otherwise.
Unless an Order expressly provides otherwise, SA Applied may adjust the price of a Third-Party Service when the cost, fee, tax, surcharge, exchange-rate impact, mandatory charge, or other amount imposed on SA Applied in connection with that Third-Party Service changes.
Such adjustment may become effective when the corresponding increased cost becomes applicable to SA Applied.
SA Applied will use commercially reasonable efforts to provide advance notice of material price increases when reasonably practicable, but lack of advance notice does not require SA Applied to continue providing the Third-Party Service below its resulting cost or prevent the pass-through of a Provider-imposed increase.
Providers may modify, replace, restrict, discontinue, suspend, rebrand, migrate, or otherwise change Third-Party Services, features, service levels, technical requirements, licensing models, or availability.
SA Applied is not responsible for such Provider changes.
Where reasonably practicable, SA Applied may assist Customer in evaluating available alternatives or implementing changes. Unless otherwise included in Customer’s purchased services, material migration, reconfiguration, remediation, or implementation work resulting from a Provider change may be separately chargeable.
Third-Party Services are provided by the applicable Provider and are dependent upon systems, infrastructure, software, personnel, and operations outside SA Applied’s control.
Unless expressly stated in an Order, SA Applied does not independently guarantee the availability, uptime, functionality, security, compatibility, continued availability, or performance of a Third-Party Service.
Any warranties, service levels, credits, remedies, or other commitments offered by a Provider are governed by the applicable Provider Terms.
To the extent reasonably available and permitted by the Provider, SA Applied will reasonably cooperate with Customer in requesting Provider remedies or service credits applicable to Customer’s Third-Party Service.
SA Applied does not provide an independent warranty, service level, credit, or remedy merely because the underlying Provider offers one.
The support path for a Third-Party Service may require Customer to contact SA Applied, the Provider, a distributor, or another designated party.
SA Applied’s obligation to provide support for a Third-Party Service is limited to support included in the applicable Order or otherwise agreed between the parties.
Customer is responsible for:
(a) using Third-Party Services in accordance with applicable law, Provider Terms, and Provider Agreements;
(b) maintaining appropriate Customer accounts, permissions, contacts, licenses, and information required by the Provider;
(c) ensuring that individuals using Third-Party Services through Customer are authorized and comply with applicable requirements;
(d) promptly completing Provider-required actions communicated to Customer;
(e) determining whether a Third-Party Service is appropriate for Customer’s technical, business, security, compliance, and regulatory requirements; and
(f) promptly notifying SA Applied of requested subscription, quantity, account, or authorization changes.
SA Applied does not undertake responsibility for determining whether a Third-Party Service satisfies a legal, regulatory, industry-specific, security, retention, or compliance requirement applicable to Customer unless that responsibility is expressly included in an Order or SOW.
A Provider may suspend, restrict, or terminate a Third-Party Service in accordance with Provider Terms.
SA Applied is not responsible for a Provider suspension or termination caused by Customer’s conduct, Customer’s failure to satisfy Provider requirements, or circumstances outside SA Applied’s reasonable control.
SA Applied may suspend or decline to renew a Third-Party Service for Customer’s failure to pay applicable amounts when due, subject to the notice, cure, and suspension provisions of the Master Terms and any restrictions imposed by the Provider.
Suspension does not eliminate charges that continue to accrue or amounts attributable to an existing noncancelable commitment.
Restoration following suspension may be subject to Provider availability, Provider Terms, payment of outstanding amounts, new subscription commitments, changed pricing, loss of previously assigned resources or configurations, and additional implementation or restoration work.
SA Applied does not guarantee that a suspended or terminated Third-Party Service can be restored to its prior state.
Additional work required to restore the service may be separately chargeable.
Where SA Applied registers or acquires a domain name or similar uniquely customer-dedicated asset specifically on Customer’s behalf, Customer will hold the beneficial interest in that asset after Customer has paid the applicable acquisition, registration, renewal, and other amounts required for the asset.
SA Applied may act as reseller, billing contact, technical contact, administrator, or other authorized intermediary without acquiring beneficial ownership solely by performing that role.
If SA Applied advances funds to acquire or renew such an asset on Customer’s behalf, SA Applied is not required to transfer control of the asset to Customer until the applicable acquisition or renewal charges have been paid.
Premium, aftermarket, specially negotiated, financed, or unusually valuable domain acquisitions may be subject to additional terms stated in the applicable Order.
Domain registrations remain subject to registrar, registry, ICANN, and other applicable third-party requirements.
Customer acknowledges that Providers may process, store, transmit, access, or otherwise handle Customer Data in connection with Third-Party Services.
A Provider’s handling of Customer Data is governed by the agreements and terms applicable between Customer and that Provider, where applicable.
SA Applied’s own processing of personal data on Customer’s behalf is governed by the Data Processing Addendum to the extent the Data Processing Addendum applies.
Nothing in this Addendum makes SA Applied responsible for a Provider’s independent data-processing practices except to the extent required by applicable law or expressly undertaken by SA Applied.
Termination or expiration of the relationship between Customer and SA Applied does not necessarily terminate a Third-Party Service or eliminate an existing Provider commitment.
Depending upon the applicable Provider Terms and technical capabilities, SA Applied may:
(a) cancel the Third-Party Service;
(b) permit it to expire or not renew;
(c) transfer or facilitate transfer of the service or account to Customer or another provider;
(d) remove SA Applied’s reseller, billing, or administrative relationship; or
(e) take another commercially reasonable action consistent with Customer’s instructions and the applicable Provider Terms.
Customer remains responsible for charges incurred through the effective date of cancellation, transfer, expiration, or other disposition and for any surviving Provider commitment.
Ordinary cooperation reasonably necessary to relinquish SA Applied’s administrative control or provide existing transfer credentials may be included as part of termination. Migration, conversion, reconfiguration, reconstruction, data movement, restoration, or other material transition services may be separately chargeable.
This Addendum supplements and forms part of the Agreement.
The Master Terms govern matters of general applicability, including payment, taxes, confidentiality, intellectual property, general suspension rights, warranties and disclaimers, limitations of liability, indemnification, dispute resolution, electronic contracting, amendment procedures, and general termination provisions except to the extent a matter is expressly addressed differently in this Addendum.
The applicable Order governs service-specific commercial terms, including the particular Third-Party Services purchased, quantities, prices, billing arrangements, commitment periods, and expressly agreed exceptions.
In the event of a conflict, the order-of-precedence provisions of the Master Terms apply.
The procurement, resale, billing, administration, or facilitation of a Third-Party Service does not make SA Applied the developer, publisher, operator, registrar, cloud provider, telecommunications provider, or other underlying supplier of that Third-Party Service.
SA Applied is responsible for its own obligations under the Agreement but does not assume the obligations of a Provider merely because SA Applied invoices Customer for, administers, or facilitates access to the Provider’s service.